Always free to update chip information
You decide which information is visible when a help organization scans your pet's chip, such as your phone number. This way, you can be easily contacted if your pet is found.
Enter the 15-digit chip number below to search for your pet. Click on 'Edit details' to easily update your contact or address information.
Easily manage your pet's details:
- Edit name, color, and special characteristics
- Add a photo of your pet
- Report missing pet
- Print missing pet poster
- Manage insurance number
- Set up vacation address
- Use moving service
- Arrange transfer
- Print registration certificate
- Generate export certificate
Report missing
It is a sad event when a pet goes missing or dies in the family. A pet is often part of the family and loved.
Missing
It can happen to anyone, your pet won't come home in the evening. You start to wonder where he is but you don't know. Finding him can itself be very difficult. Fortunately, more than 77% of all chipped cats return home quickly! To get him home faster, you have to follow a few steps. Read this via the button below.
Change data for free
New owner from € 7.50 for a lifetime registration.
You are the new owner and want to register your pet. If you don't have an account at PetBase yet, you can create one via my.petbase.eu . Login at Petbase my.petbase.eu portal and click on the ‘Add animal’ button (on the left-hand side of the menu). From €7.50, as an owner you have a lifetime animal registration with PetBase and comply with all set legal regulations. No hidden costs or annual subscription and everything is securely registered. After payment, your pet is immediately registered in your name.
View our video for an explanation of your PetBase account.
Moving house with pets
When you move, your pet naturally moves with you. It takes a while for your pet to get used to his/her new home and to find his way back when the animal is outside. It therefore happens more often than one pet missing affected after a move. Make sure you have reported your move to PetBase. With our “Plus package” you can arrange this in advance and indicate your moving date and address.
Of course, this does not only apply to the period after the move. your details must always be up-to-date so that the emergency services can reunite you with your animal. Changes can be made free of charge at PetBase.
Report death
The loss of a pet is a significant and sad event. We want to offer our condolences during this difficult time. To prevent unwanted reminders, such as emails about data verification, we kindly ask you to unregister your pet from PetBase.
👉 Do you have an account on my.petbase.eu?
Log in and report the death easily via your account. For dogs in the Netherlands, this report is legally required and will be automatically forwarded to the I&R system of the RVO.
👉 Registrations before November 1, 2021?
Log in to your personal page and update your pet's status there.
🔍 Not sure if you're in the new or old portal?
Go to Chipnumber search, Enter the chip number and click on 'Log in and edit'.
FAQ
Changing your details is done via our website, use the search option by filling in the chip number and log in via the 'Log in and change' button. This is where you get into your personal PetBase account and can change all your data for free.
Condolences on the loss of your faithful pet. You can indicate that an animal has died by entering the chip number request and log into your personal PetBase account. There, you can sign off your animal as deceased in the database.
Once you have entered the chip number, click on changing data, log in with the chip number and registration/form number and enter your preference. It is best to create a PetBase account at my.petbase.eu/nl/register and then with chip number and registration/form number add your pet for free and there you can manage all the data yourself.
Your personal data will only be shown if people search on the 15-digit chip/chip number and if you have chosen to show data. If you choose contact only via database, the data of the registering authority will be shown when you are queried. Please note that this authority and also we as database are only open on certain days and hours. So if you have opted for contact only via database and the animal is found in the evening or at night, you cannot be contacted directly! We always ask that you at least show your phone number
How do you add details to a registration? Consider, for example, striking features such as a different earpiece, but also necessary medication. The button below takes you to our support site. Here you will be helped through clear steps.
Is your question not listed here? Then look further via the following button:
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