The standard institution that shows up while retrieving a chip number, is the one that registered the microchip. This institution has the original registration form. If desired, you can choose a different institution when you have switched vets, for example. You can only choose from the existing reporting institutions, because only they have access to the registrations and are allowed to change them. So, it may happen that your (new) veterinarian can’t be selected, in which case you can leave the standard unchanged. When moving house, it is important to let us know your new details. You can also inform your previous veterinarian about the change.

Without a registration-/form number we are not allowed to make changes in the database. The chip number and the registration-/form number are found on the blue form or in the e-mail you received during registration. Access to changing details in the database is only possible through the unique combination of these two numbers. This prevents fraud and protects your privacy. We can only search on chip- or registration-/form number, not on name or address. The chip number can be read out by your vet. There are more ways to retrieve the registration-/form number. You can call us with the telephone number you registered with us, so we can validate your identity. The caller-ID function must be turned on. If this is not possible, you can try and ask for the registration-/form number with the concerning registering body. They will only give the number if they recognize you as the rightful owner. If you are the owner registered with us, you can also scan your passport, ID-card or driving licence and send us a copy by e-mail. You can cover up your BSN number (citizen service number). Do not forget to mention the chip number and your contact details. If that does not work either, you can have one of our reporting bodies register the existing chip number again. This is only possible when the chip number has no special status (e.g. missing or stolen). The costs for a new registration are determined by the concerning institution.

This is not necessary. One registration with one of the authorized databases is sufficient. You can check if the chip number can be found in the Dutch cross-reference database (www.dierkwijt.nl) and the European cross-reference database (www.europetnet.com). If you still would like to register at PetBase, this can be done through a reporting body. The costs of a new registration depend on the veterinarian/institution.

The microchips are made of biocompatible glass. Biocompatible glass does not splinter, it pulverizes to sand. A microchip inside an animal can’t really be damaged by a trauma. Should there be concern for a leak at all, bodily fluid could enter the chip. There is nothing inside the chip that could leak out. Skin irritations and allergic reactions have never been experienced.